Privacy Policies & Terms of Service

Part I: Universal Privacy Policy

At the Black Mountain Center for the Arts (BMCA), we are committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and shared across all our communication channels, including digital, telecommunication, and physical mailings.

Our Core Privacy Guarantee: We will never sell your information. Your trust is vital to our community mission, and we will never sell, rent, trade, or lease your personal data to outside parties under any circumstances.

1. Information We Collect & How You Opt In

We collect personal information that you voluntarily provide to us when you interact with our organization. You opt in to sharing your information and receiving communications when you engage in any of the following activities online, over the phone, in person, or via paper forms:

Registering for a class or workshop.
Buying tickets to an event or performance.
Purchasing gallery artwork or handmade artisan goods.
Contacting us first via web form, email, phone, or in person for inquiries or support.
Subscribing to our digital newsletter or filling out a physical sign-up sheet.

The personal information we collect through these actions includes:

Contact Details: Full name, physical mailing address, email address, and phone numbers.
Transaction & Billing Details: Credit card numbers, payment history, check details, and billing addresses (processed securely via PCI-compliant payment portals).
Communication Preferences: Consent choices for paper mailings, email updates, and SMS text messages.
Registration & Event Data: Class enrollment details, gallery transaction history, show attendance, and volunteer preferences.

2. How We Use Your Information

We use your information solely to serve you across our communication channels (SMS, Email, and Paper Mail) for legitimate organizational purposes:

Operational & Transactional Notices: Class schedules, appointment reminders, registration confirmations, artwork pickup receipts, event tickets, donation receipts, account updates, and order alerts.
Customer Support & Inquiry Response: Answering questions when you contact us first, sending schedule changes, and providing weather cancellation alerts.
Community Outreach & Marketing: Seasonal course catalogs, event flyers, gallery opening invitations, newsletters, and fundraising updates via email, postal mail, or SMS.

3. How We Share Your Information

Because we will never sell your information, sharing is limited strictly to secure operational necessity:

Service Providers: We may share personal data with vetted third-party vendors who help us operate—such as email platforms, postal print houses, and payment processors. These providers are contractually obligated to keep your data confidential and secure.
Legal Obligations: We may disclose information if legally required by law or subpoena.

SMS, Email, and Postal Data Protections:
SMS consent is not shared with third parties. Mobile information and text messaging originator opt-in data will not be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes under any circumstances. Likewise, physical mailing addresses and email subscriber lists are kept strictly confidential and will never be sold or leased.

Part II: Multi-Channel Terms of Service (SMS, Email, & Paper Mail)

By opting into communications from Black Mountain Center for the Arts when registering for a class, buying event tickets, purchasing gallery artwork, contacting us first, or submitting a form, you agree to the following terms:

1. SMS Text Messaging Terms

Message Types & Scope: By providing your phone number when registering, purchasing, or reaching out, you consent to receive SMS messages regarding account notifications, class schedules, appointment reminders, order alerts, gallery updates, customer care, and event announcements.
Message Frequency: Messaging frequency varies based on your class enrollments, orders, and interactions with us.
Rates & Charges: Message and data rates may apply. Check with your wireless provider for details.
Opt-Out Instructions: You can opt out at any time by texting STOP to any message received. You will receive one final text confirming your removal.
Help & Support: Text HELP to any message for support, or visit https://www.blackmountainarts.org/.

2. Email Communication Terms

Content: Digital receipts, class updates, gallery announcements, and program news.
Opt-Out: Click the "Unsubscribe" link at the bottom of, or reply to any promotional email. Transactional receipts for active registrations or artwork purchases will still be sent electronically.

3. Physical Paper Mail Terms

Content: Printed seasonal course catalogs, event invitations, annual reports, and donor communications.
Opt-Out / Updates: Contact info@blackmountainarts.org or call (828) 669-0930 to update your mailing address or remove yourself from physical mailings.

Contact Information

Black Mountain Center for the Arts

225 W. State Street

Black Mountain, NC 28711

Website: https://www.blackmountainarts.org/

Email: info@blackmountainarts.org

Phone: (828) 669-0930